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How to troubleshoout wsgate being not responsive?

asked 2014-08-08 05:53:56 +0300

Alex gravatar image

I can reproduce the issue when wsgate become not responsive (an attempt to connect to the https://localhost:4430 resulting in timeout and attempt to restart wsgate service never succeeded. The only way to get it working again is to kill the wsgate process in the task manager).

How I can troubleshoot the issue? I tried to turn the debug to true in the wsgate,ini , but can not find any logs.


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I have exactly the same issue - Server 2012 R2 fresh install...

Jaggie gravatar imageJaggie ( 2014-08-08 14:12:43 +0300 )edit

what does your wsgate.ini file look like?

chris gravatar imagechris ( 2014-08-21 21:40:02 +0300 )edit

[global] debug=false redirect=true port=8000 bindaddr= [http] documentroot=C:\Program Files (x86)\Cloudbase Solutions\FreeRDP-WebConnect\WebRoot\ [ssl] port=4430 bindaddr= certfile=C:\Program Files (x86)\Cloudbase Solutions\FreeRDP-WebConnect\etc\server.cer [rdpoverride] nofullwindowdrag=true [openstack] authurl=http://keystone:5000/v2.0/ tenantname=admin username=admin password= [hyperv] hostusername=Administrator hostpassword=

Alex gravatar imageAlex ( 2014-09-05 06:05:09 +0300 )edit

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answered 2014-10-22 16:55:09 +0300

Hi Alex,

I have the same issue and I didn't find a solution yet.

As a workaround, we've deployed an small 'actuator' in the form of windows service that checks if wsgate is available and if it's down, kills and restarts the service.

If you're interested, I can share the code with you.

Cheers, Luis

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Luis, I am interested and will appreciate if you will be able to share the code. Thank you, Alex

Alex gravatar imageAlex ( 2014-10-24 04:59:29 +0300 )edit

Hi, sorry for the long delay answering, but I didn't receive a notification of your answer (or I missed it). The script I'm using is available here: (change port!). Is running as a windows service with Python (if interested of this part, ping me)

luis-fernandez-alvarez gravatar imageluis-fernandez-alvarez ( 2014-11-27 17:58:08 +0300 )edit

answered 2014-11-25 01:45:13 +0300

WillK gravatar image

Hi Guys,

I have the same problem with HTTPS, it crashes within a few seconds of starting to serve websockets data. HTTP works 100% fine and is stable.

Any resolution for this would be fantastic. Happy to pay for it!

Thanks, Will

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Will, I have not found the solution yet. My only hope is the last paragraph of the alexpiloti here : Alex

Alex gravatar imageAlex ( 2014-11-25 05:25:26 +0300 )edit

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Asked: 2014-08-08 05:53:56 +0300

Seen: 472 times

Last updated: Nov 25 '14