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CloudBase Init doesn't work on Broadwell Xeon V4 Systems

asked 2017-04-17 22:05:27 +0200

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Hi, We have implemented the SuSE OpenStack cloud and have tried to "cloud base init" our images. We see this error when we attempt to run on our Windows 10 image

"software does not support this processor version"

We've tried several routes to fix this:

Change processor type in KVM Tried to install on an OpenStack instance Tried to set host-passthru in KVM settings Tried various processor types in KVM settings

Our servers are Dell R420 using Intel Xeon E5-2698 v4 (Broadwell)

Are these processors supported?

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Hi, this seems like a KVM configuration issue. How did you create the Windows image?

alexpilotti gravatar imagealexpilotti ( 2017-04-17 23:51:19 +0200 )edit

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answered 2017-04-19 16:51:53 +0200

avladu gravatar image

updated 2017-04-19 16:58:25 +0200


This might be related to the cloudbase-init msi you have downloaded. Make sure that, for x86 systems, you use the x86 msi and for the x64 you use the x64 installer. Here are the links:

Thank you,
Adrian Vladu

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Turns out it was a 32 bit version of Windows 10 and we were using the 64 bit CloudBaseInit product! Once we used the 32 bit version, we were off and running about in the clouds. Thanks for your help. PS: Is it getting more and more difficult to work with Microsoft OS's?

sysanalyst gravatar imagesysanalyst ( 2017-04-20 16:39:30 +0200 )edit

Great! From my perspective is getting easier, as there is currently an approach to make things more open and compatible with Linux, like openvswitch, ssh server or docker containers. Of course, there is still complexity and heterogeneity, but with Nano or other stripped down products, it's better.

avladu gravatar imageavladu ( 2017-04-20 20:19:08 +0200 )edit

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Asked: 2017-04-17 22:05:27 +0200

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Last updated: Apr 19 '17